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Free standard shipping on all orders.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Dear friends, our products are equipped with non-drilling screw hooks and perforated screws. There are two installation methods for our products. The first is to use the non-drilled screw hooks we distribute. The second is to install Use the punched screws provided by us to install, please pay attention to the accessories when unpacking, thank you
Dear friends, please choose the installation method you need according to the wall materials. after receiving the product, you can contact our online customer service, our online customer service will tell you the most appropriate installation method. If you don't like our products, you can return them to us. All products in our store support unconditional return and 100% refund, all of which are free of charge. If you have any questions, please feel free to contact us. We will be happy to serve you. Thank you.
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