Shipping Policy
Thank you for shopping with Vimost Shop.
Vimost Shop offers activewear, outdoor apparel, custom teamwear, and selected sports lifestyle products. Because our products may come from different production partners, warehouses, or suppliers, processing time and shipping time may vary by product type, destination, and shipping method.
Order Processing
Most orders require processing time before shipment. Processing time may include order confirmation, product preparation, quality check, packing, and fulfillment.
For custom teamwear, personalized products, or made-to-order items, additional production time may be required before shipping. This may include artwork confirmation, printing, sewing, customization, and quality inspection.
If your order contains multiple products, some items may be processed separately.
Shipping Methods and Delivery Time
Available shipping methods and estimated delivery times may vary depending on the product, destination country, warehouse, supplier, production schedule, and carrier service.
Estimated delivery times shown on our website, checkout page, or tracking page are estimates only and are not guaranteed delivery dates.
Some Vimost custom teamwear products may be shipped by express service when available. Other selected activewear, outdoor apparel, or sports lifestyle products may be shipped by different carriers or fulfillment partners.
Shipping Cost
Shipping cost is calculated and displayed at checkout when available.
For selected Vimost factory custom teamwear products, express shipping options or fixed shipping rates may apply as shown during checkout.
If your order contains products from different shipping profiles or fulfillment locations, shipping rates may vary.
Multiple Packages
Your order may be shipped in multiple packages if the items are produced or fulfilled from different locations. In this case, you may receive more than one tracking number, and packages may arrive at different times.
Tracking Your Order
Once your order has shipped, tracking information will be provided when available.
You can track your order on our Track Order page using your order number, email address, or tracking number.
Tracking updates may take 24–72 hours to appear after shipment. If your tracking number does not work immediately, please check again later.
If you still need help, please contact us at vimostshop@gmail.com with your order number.
Delays
Shipping delays may occur due to customs processing, holidays, carrier delays, weather, incorrect address information, high order volume, production delays, or other circumstances outside our control.
We will do our best to help when possible, but we cannot guarantee exact delivery dates.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
We are not responsible for delays, failed delivery, lost packages, or additional costs caused by incorrect or incomplete address information provided by the customer.
If you notice an address mistake after placing an order, please contact us as soon as possible. If the order has not been processed or shipped, we will try our best to help update the address.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges required by the destination country.
These charges are not included in the product price unless clearly stated at checkout. Customers are responsible for any applicable customs duties, taxes, or import fees.
Customs processing may also cause delivery delays.
Lost or Missing Packages
If tracking shows that your package has been delivered but you have not received it, please first check with your local carrier, mailbox, front desk, family members, neighbors, or building management.
If you still cannot locate the package, contact us at vimostshop@gmail.com with your order number and tracking number. We will help review the situation and provide guidance where possible.
Contact
If you have questions about shipping, delivery, or tracking, please contact us:
vimostshop@gmail.com